Privacy Policy
Our privacy policy in conjunction with the Terms of Use govern how the website collects user data and the terms upon access of this website.
Table of Contents
Who we are
This Privacy Policy governs the manner in which Grubers Beckett Pty Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.grubersbeckett.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Grubers Beckett Pty Ltd.
How we collect your data
Personally identifiable information
We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.
Non-personally identifiable information
We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Comments
Grubers Beckett does not typically allow comments on the website but in the case that we allow comments on some pages, the paragraphs below show how we would collect data.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Testimonials
We collect certain pieces of information about you when you fill one of our testimonial forms. This includes your full name, e-mail address, photo, company name, and website.
By agreeing to these terms, you also allow us to:
- Send a confirmation e-mail, to let you know your testimonial was received and approved;
- Send important account/product/service information;
- Set up and administer your account, provide technical/customer support, and verify your identity.
Analytics
We collect analytics about our users when you visit our website. This is managed using Matomo, an open-source, privacy-friendly alternative to Google Analytics that ensures your data is not shared with third-parties other than ourselves. This tracking enables us to better maintain the website and develop more useful articles depending on the needs of our users. If you do not wish to opt-in to this, please unselect the box in the below paragraph.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How we use your data
Grubers Beckett Pty Ltd may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To improve our site
We may use feedback you provide to improve our products and services. - To run a promotion, contest, survey or other Site feature
To send users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
We may use any personal information including email addresses to respond to enquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us using the contact details at the bottom of the page.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Who we share your data with
We do not sell, trade, or rent Users personal identification information to others except those necessary to provide a service such as those purposes listed above. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If you have an account on the Site and request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
In addition, any information submitted by forms on the website will be sent to an email address and therefore will remain there indefinitely.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments as well as information sent through forms may be checked through an automated spam detection service. Similarly, data in contact forms may also be sent to automatic spam detection services in order to protect Grubers Beckett Pty Ltd from spam.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy
Grubers Beckett Pty Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us:
- By email: office@grubersbeckett.com.au
- By use the contact forms accessible on this page of our website: https://grubersbeckett.com.au/contact-us/
- By phone number: 1300 478 2377